Develop
Effective KPIs 

Course Background

The term "Key Performance Indicator" (KPI) refers to a sort of performance measurement in the business world. KPIs can be used by an organization to assess its own performance or the effectiveness of a specific activity in which it is involved. KPIs give the organization the necessary direction, inspiration, and tools for measuring and monitoring its health.

Specific, quantifiable, related to organizational vision, and well-developed KPIs offer a clear path to making organizational objectives and plans easier to achieve. The purpose of this workshop is to help participants define, execute, and manage their KPIs—the crucial skills for management success.

Learning Outcomes

Upon completion of this course, you will be able to

● Identify the importance of having strong and valid KPIs in place.

● Set objectives and measurement and monitoring of its processes.
● Acquire the knowledge and skills necessary for the development and

   monitoring processes of the KPIs.

Highlights of Course Outline

• Overview of Performance Indicators.

• Foundations of KPIs (Key Performance Indicators).

• Performance Development.

• Setting KPIs approach.

• Components of KPIs. 

• Steps in Developing KPIs.

• Monitoring and Reporting.

Who Should Attend

All staff members and everyone who are involved in establishing, leading and managing the implementation a performance management system in an organization.

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Training Methodology

​Mini lectures, individual profiling and exercise, group discussions, and team activities.

Delivery Format

In-Person Face-to-Face and/or Remote Online Training

Resources and Support

• Training Manual.

• Customization of Course Outline.

• Add-on: Pre and Post Test.

• Add-on: Coaching Sessions.

• Add-on: Targeted Facilitation. 

• Add-on: Leadership Toolkit.

• Add-on:  Access to Online Course version.